Dell – Future of Computing

On December 4th I attended a Dell event in Austin, TX called “Future of Computing.”  I was let down that there was not much material on the future of computing but they did share some of Dell’s new products and services.  Dell is focused on Simplifying IT.  They have a great marketing strategy around this.  They confirmed the buzz I have been hearing all year by focusing on Green technology, virtualization and ease of remote access.  There new line of E products are really great.  They have some really good tiny laptops up to the high performing large screen laptops.  They now come in blue, red and pink.  I learned that making these in green is damaging to the environment (now isn’t that ironic).  These new machines can get up to 19 hours of battery life and have an express charge that charges it in 1 hour.  The USB Powershare will charge peripherals even if the machine is turned off.  How neat is that?  The E series launched in September of 2008.

Dell is increasing their services division.  The principle partner is Uttam Reedy and presented on the future of Services at Dell.  They are focused on SaaS and Microsoft Hosted Services.  They purchased Evergreen for the asset management and encryption services.  They purchased ASAP for the software licensing and management services.  They purchased Message One for the email continuity and archiving services.  They are packaging all of these offerings into their al la carte service model.  You can now pre-load any or all of these services onto your new custom built Dell computer.  The Microsoft Hosted Services is around exchange, Unified Communications, SharePoint and Forefront.  They didn’t give many details here but I believe it is around servicing the mid-size market that wants to implement these Microsoft solutions.

So the day at Dell was insightful even if the title was misleading.

Most Profitable (Recession-Proof) Products

Since I was on maternity leave in Aug/Sept, I’m behind on some of my readings.  I found a great article from Channel Insider dated 9/23/08.  We are in a good space to be servicing technology as the economic slow down (or crisis if you want to see it that way) will not drastically affect the services we provide.  This article looks at the top 10 technologies that remain high in demand and produce healthy profits.

10. Point of Sales/Commerce Applications – Go Quickbooks – The CMIT family has many certified QB POS technicians so reach out and keep the business in the family.

9.  Network Infrastructure – as Sun Microsystems said “The network is the computer.”  Small Business owners need network connectivity more than ever and we will continue to deliver.

8.  Application Development – SharePoint anyone???  My expectation is that SharePoint development will take off this year and really help the small business.

7.  Enterprise Application – SMBs are realizing that the cheap open source products they started using don’t cut it.  They are now looking to pay for feature-rich and dynamic applications that help optimize business performance.

6.  Storage Solutions – I believe storage virtualization will grow in 2009 and beyond.  For now, leverage CMIT’s great prices with Dell or a managed hosted server through our partnership at Rackspace.

5.  Business Intelligence Software – There is an opportunity for software sales but most importantly, professional services opportunities which means longer engagements and higher margins!

4.  Mobility Solutions – Small Business owners will begin to make the entire office mobile so solutions for security and management will be on the rise.

3.  Managed Services – Channel Insider describes it as “white hot”.  CMIT was one of the first solution providers to start selling managed services in Q4 of 2006.  Less than 2 short years we have realized what a game changer it is for our industry.  Dell and other big players will help educate the market that proactive management is a MUST.  CMIT Marathon will continue to be a hot seller!

2.  Software as a Service (SaaS) – The ease of management and upgrades will keep this on the top of the list.  CMIT will continue to provide solutions like CMIT Anti-spam that make SaaS a key part of our services.

1.  Security – We were right about launching CMIT Guardian as our next product line.  This solution keeps the small business protected with an onsite and offsite backup strategy.  With a 2008 profitability rating of 31%, there is no better time than to promote CMIT Guardian.

What a good article!  Click here to view it for yourself.